Watch for the WhatsApp
About 24 hours before check-in, the building sends a message with a registration link. Save the QR code on your phone after the form is approved. You will need to show it at the front desk.
Hero photo · Arrival and building entry
Check-in
All guests must complete the building registration before arrival. Guests without registration and a wristband cannot enter.
All guests must complete the building’s security registration before arrival. Approximately 24 hours before check-in, you will receive a WhatsApp message with a registration link. Please complete the form for every guest staying in the apartment. Each guest must complete the form separately.
Only guests included in the reservation and registered with building security may enter. Please confirm your check-in and check-out arrangements before arrival.
About 24 hours before check-in, the building sends a message with a registration link. Save the QR code on your phone after the form is approved. You will need to show it at the front desk.
On arrival, registered guests must check in at the front desk and present the QR code received after registration. The building charges a required 18,000 COP wristband and registration fee per guest, paid directly at the front desk. No cash.
The wristband is required for building access and use of shared amenities, including the pool and common areas. Security cannot allow in guests who have not registered or do not have a wristband. Once everyone has registered and received their wristbands, we send the apartment entry instructions.
The access card is kept in a secure lockbox at the apartment door. You receive the lockbox instructions and code after building registration is complete. Do not share the lockbox code or access card with anyone who is not listed on the reservation.
You need the wristband to enter the building and use the pool and other shared areas: pool, jacuzzi, sauna, rooftop seating area, lobby, and elevators.
The fee is 18,000 COP per guest, paid at the front desk, not to the host. No cash.
Please return the access card to the lockbox whenever you leave, unless we give you different instructions. The cost to replace the key card is 250,000 COP. For this reason, leave the key card in the lockbox every time you leave the property.
At checkout, leave the card in the lockbox and check out at the front desk at 11 a.m.
Guest access
You will have private access to the full apartment during your stay. This includes the bedroom, both bathrooms, living room, kitchen, laundry area, and apartment entry area.
You may also use the building’s shared amenities: the pool, jacuzzi, sauna, rooftop seating area, lobby, elevators, and parking space. Every guest needs a building access wristband.
We respect your privacy and want you to feel at home. We are available through Airbnb messages if you need help.
Contact us if you have questions before arrival, need help with the building registration, have trouble getting in, or need recommendations for the area.
Ready to stay?
Have dates in mind? Send a short inquiry and we’ll confirm availability on WhatsApp.
Share your check-in and check-out, name, and how to reach you. We’ll reply with next steps.
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Reserve this Santa Marta beach-view apartment rental and follow a clear check-in path — registration, wristband, then apartment access.